6 Real-Life Stories Where Photographers Were Expected To Work For Free

6 Real-Life Stories Where Photographers Were Expected To Work For Free

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Photography appears to be an industry like no other. It is a magical profession that defies all rules of business and logic. A job where bills do not apply, and money is useless. Or, at least that’s how it seems to a large segment of the population, who expect photographers to work for free.

I simply cannot believe how many people have the balls to expect a hard-working businessperson to simply give away their goods/services for free. What other industry gets this kind of treatment?

(Check out this blog post from Aaron Hockley about the Oregon Arts Commission’s recent call for “volunteer photographers.”)

I used Twitter and Facebook to ask photographers for their own real-life stories of being asked to work for free, and I was quickly overwhelmed with more responses than I could fit into this article.

Several people shared their stories with me privately, just to vent a little of their frustration, but requested that I not share their comments in the blog. Others, as you will see below, shared them openly.

In my opinion, it’s not OK to ask anyone to work for free in any industry anywhere, including photographers – and it’s not OK to work for free. If you’re not getting money for a job, then you should be getting something of equal value (like legitimate promotion and/or marketing beyond that of a photo credit, or strategic business contacts that give you an opportunity to expand your business footprint. The point is – you, as the photographer/business owner, should make that determination, not the person asking for the freebie.)

It seems that every photographer has a story to tell. What appears below is just a small sample. I don’t know about you, but I am fascinated by these stories, and the expectation that photography –like no other profession– should be created for free.

Please contribute to this story by entering your own real experiences in the comments below. Let’s create a single page on the Internet where we can collectively send these freeloaders, and let them know that it’s not OK to ask anyone to work for free.


HUGE COMPANIES WITH MONEY ARE GUILTY TOO

You’d think that this kind of behavior would only be found in small companies who lack any sort of budget for photography. But that’s not so. The first story comes from David Scriven, a UK-based photographer. The BBC, a large publicly-funded broadcasting company that actually collects tax money from the public based on how many television sets a person has in their house.

“I received a phone call a couple of months ago from a researcher at the BBC on a Saturday afternoon football (soccer) television show. They were running a feature about newly appointed football managers for which they required a photo of a manager I had in my collection from when he first took a job at a local football club.”

“Of course I was more than willing to assist and gave the researcher a fair price for the usage they had in mind. His response was that they had a central deal with a bigger agency (Getty) and that they would not be paying for the photo. Apparently Getty were not at this particular event hence their call to me.”

“My response to that was that I had an agreement with a bigger name Satellite Television company (Sky) and as such I was not going to be paying for my Television License to fund the BBC anymore.”

“Perplexed by what had just happened the researcher and I said our goodbyes and hung up!”

“Moral of the story – we’re all in business – one way or another!”

STROKING YOUR EGO IS NOT A FORM OF PAYMENT

Now, part of the problem is that there are people who are willing to shoot pictures for free. Typically, these people are not professionals, but consider photography a hobby, and getting published, or traveling to some exotic destination is an ego-stroke form of payment.

Ed Ritger, a photographer based in San Francisco, shared a story about a company that set money aside to pay a photographer, but suddenly changed their tune once they realized that there were plenty of people willing to do the job for free.

“A (for-profit) company that arranges volunteer programs throughout Central/South America, Africa, Asia, etc is re-doing their website and branding for the business and they wanted to send a photographer to each of their spots around the world to document them and give a real sense of what the volunteering experience would be like. Sounds like a great gig, right? The advertisement went so far as to include compensation information which included all travel expenses plus a fee for the photographer. Great!”

“I applied, included what I expected to be paid, and was selected as one of three out of 150 or so applicants. They called me and invited me to come in for an interview and before we got off the phone, he said that there would be no pay for the photographer. I didn’t say much at the time, but I was pretty suspicious. I figured I would suss it out when I met with them.”

“The assignment they had in mind would be in two parts. Each would be about three weeks in length, basically self supported with nobody on the ground, no fixer, to aid in transit etc…stuff I have done before many times though. That’s six weeks of work they wanted, for free….42 days!”

“In the interview they seemed to like my proposal, my portfolio, my experience, etc, and just as we were concluding I brought up the compensation issue. I told them how it would cost me money to shoot this project for them, in lost work, no new work, insurance, equipment, etc. Not the greatest way to end an interview, but I had to say something. He wasn’t interested in discussing it then, and I probably lost the gig right then. In the end they went with someone else.”

“He didn’t really know what to expect when the ad was placed, I don’t think. And after getting a huge response, it occurred to him that he could get some p-HO-tographer to do it for free I’m guessing. “Look, we’ll give you a “free” trip, all you have to do is take amazing photos of our business that we will use to sell our products!”

“I guess this story is all too typical. It’s harder and harder to turn down any work these days, but everyone needs to have a line they won’t cross and have a sense of self-worth and professional worth. We are held to the highest of standards and expectations by our clients, why shouldn’t we hold ourselves to the same standards when negotiating a fair, or at least livable wage for our work?”

AH YES, THAT TRICK AGAIN?

Then there are those companies/people who bring you in for an assignment with a few clever tricks up their sleeves designed to save them some money. One such trick is described (below) by Robert D. Jones, a Commercial Advertising & Editorial Photographer based out of Colorado.

“The client was unaffectionately known as “The Hammer” because of the unrelenting and unrealistic demands that she placed on her employees and freelancers. To say that she was a Micro Manager is a huge understatement.”

“She was employed as the Photo Studio Manager at a former Fortune 500 Company that has since been bought by a competitor. Her previous position at the company was as the full-time Photo Assistant to the Corporate Photographer. When he was let go she took over as the Photo Studio Manager based on her time with the company. You would think that her experience in the profession would have given her an appreciation for the skills and knowledge involved in producing great photography. This was not the case.”

“Her role in this position was to manage the photography needs of the company and coordinate Freelancers to work on those projects. She was very aggressive with price negotiation and I can’t remember a project where she didn’t beat the crap out of us on price, usage and rights. She even had a “Work for Hire” arrangement with the owner of the studio I was employed by at the time for even the most basic product photography needs.”

“After the usual tough negotiation I showed up on location to do some headshots of some of their engineers. I set-up the lights and photographed the people we had scheduled and then she insisted that I photograph 2 more people for free as I was “already set-up”. I didn’t want to start an argument in front of the others who she had taken the liberty of scheduling without confirming this with us before I showed-up. I politely photographed them and thought that we would work it out after the shoot. She was quite adamant that we do it for free even when I tried to reason with her after the subjects had left the studio. She had clearly planned for me to photograph these two people for “free”.”

“Upon returning to tell my Boss about what happened he tried to negotiate with her but was not successful.”

A FREEBIE DOUBLE-WHAMMY INSULT

And then there’s the promise of “future work” as payment, or incentive. While it’s true that photographers would like to continue working into the future, if they are busy working for free all day, they’ll go broke and be unable to continue working at all.

Bastian Ehl, a photographer based in Germany, shared a story of an advertising agency looking for a double-freebie with a vague promise of future work.

“One of the bigger local agencies called to ask for a price for a corporate shoot – annual report. After having quoted the project, we met for the shoot briefing. Then they broke the news. They’re still in the pitching process and haven’t even gotten the job. So they asked for a free test-shoot to show the client their concept in the final pitching session. The ad agencies employees would serve as the models. Of course no pay for the test shoot. Plus, since all the gear [would be] already set-up, they asked for portraits of all their employees. For free as well.”

“Of course I did turn down this wonderful opportunity completely.”

ACCEPT A COMPETITOR’S GIFT CERTIFICATE?

Have you ever been asked to honor another photographers gift certificate or special offer coupon? Sounds a little crazy for one photographer to get paid for a shoot that another one does for free, right? Well, Britt Anderson, a photographer based in Savannah, Georgia had an experience just like that.

“I get clients all the time wanting to deal, but this one was the bravest.

“She had called about doing a newborn shoot, loved what I did. But also wanted maternity. Since I had only done one and was portfolio building, I offered her the free session and 10% off prints for the maternity session. Everything goes well, she orders well from the maternity, we schedule the newborn session once he was born.”

“The day before the session I get this email:”

“Britt,

“We were recently given a certificate for a free newborn session with another photographer. Having worked with you on the maternity session and considering what a great job you did I would like to work with you on the newborn photos. I wanted to see if you would be able to match this offer? I anticipate we will be purchasing many photos as well as will family and friends. Let me know your thoughts.

“I hate to put you in an awkward position however any money that we can save these days is a bonus. Thanks Britt.”

“I politely thanked her for liking my work, but would be unable to match the deal. What got me was she sought me out for my newborns specifically, was willing to pay for both the maternity and the newborn, but I politely declined the maternity because I had little experience with them.”

EXPOSURE DOESN’T PAY BILLS

The promise of “exposure” is probably innocent enough, but insulting at the same time. Sure, “exposure” can be fastastic for a photographer’s business if they will be featured in the New York Times, or have a made-for-TV movie created about their life as a photographer, but anything less doesn’t really help to expand the photographer’s business.

One such example is shared by Kike Calvo, a photographer and blogger based in Spain, who was promised “exposure” as his only form of payment.

“As I normally share with my photo students from all around Latin America, as photographers we should never give away our work for free. There are certain situations, where there is an implicit exchange, such as in search of reaching certain [new] markets. But as a whole, in my experience, when there is a monetary exchange, clients tend to appreciate our work more, like in other things in life.”

“There are many stories of people requesting freebies. From the top of my head, I can recall one request from the director of a Public Relations and Design Company. They had just launched a new office, and after a nice conversation on the phone, a lovely woman said:

“Kike, your work is beautiful. We are going to support your career. I am going to do you a favour. We are going to decorate all the walls from the company with your pictures. What do you think? This will give you exposure.”

Kike didn’t wish to publicly disclose his reply to this woman, so let’s just say that he refused the offer.

Good.

So, what can you do when you’re asked to work for free? When is it OK to work for free, and when should you only shoot if/when paid?

Read “12 Excuses for Shooting Photos for Free — and Why They’re Bogus” by John Harrington at the Black Star Rising blog.

Photography can be both fun and profitable at the same time, if only we’d stop giving it away for free.

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There are 27 comments for this article
  1. Tomas Chan at 2:10 pm

    Attorneys get asked to work for free all the time. Not a week goes by without a prospective client booking an appointment, wanting legal advice and than asking if I’ll take him on pro bono. I do set aside time every week to do pro bono work for worthy clients, but many don’t qualify or I’m booked up and I just politely decline. As a semi-pro musician, the majority of the gig requests I receive ask if I’ll play for free. I politely decline the great majority of these non-paying offers. Graphic designers get asked to do free work frequently as I understand it from my designer friends. A friend is a model, and she gets asked *by photographers* to do free shoots all the time. Some of these photographers want to swap out promotional photos in exchange for modeling time, but they do initiate asking for the non-paying exchange which is what you say you’re opposed to. I understand this isn’t an uncommon practice for photographers and models as it benefits both parties. So, photographers are often guilty of this as well. These freebie requests happen in just about every service profession. It’s just that somehow photographers like the believe that they alone have been singled out for these requests. And it’s not just service professionals- just about every retailer gets asked to donate goods or services to civic group and nonprofit fundraisers in exchange for “promotion”. I suggest photographers do what every other service professional does- if you don’t like the offer simply decline. If you absolutely cannot tolerate freebie requests, perhaps a service profession isn’t for you. BTW, I clicked on the link to Aaron Hockley’s post. It looks like Aaron runs a WordPress event that uses a few in-kind sponsorships. So, Aaron Hockley seems to have made a few freebie requests in exchange for “promotion” himself.

  2. Jim Barber at 4:10 pm

    The irony here is that writers used to get paid by the word for articles relating to a particular industry. Photographers, of course, don’t value writing- it’s so easy to do! You didn’t even have to re-write the submissions- just copy and paste. True to the ideals expressed here,I assume you will now send a check to all your “writers”… Or is this different?

  3. Michael at 9:04 pm

    “These freebie requests happen in just about every service profession. It’s just that somehow photographers like the believe that they alone have been singled out for these requests.” The only difference is that when you are asked to represent someone pro-bono and say no they won’t be able to find someone on the street corner that has a law degree and could do it “just for fun”. The problem with photography these days is that with the advent of digital cameras almost everybody has a camera and for most people it’s “set to iA mode, point, click.” The end result is that, as the article points out, for many amateurs it is an “honor” to be selected for something “professional” while the ones that try to make a living off of it are essentially priced out. Hard to compete with free. Flickr’s deal with Getty is a pretty good example of this. I only just now try to see if I can get work as a photographer as a side business, as I have no illusion about the potential to break into the market and make any decent money as I do right now with my IT job. People I know who have worked in the field for 10 or 20 years though tell me that even they, with an established client base, are losing out to people who offer their services for free. The revenue from what stock photography has brought in in the past (almost always a nice supplement income) seems to have essentially halved in the last few years. The reality is, and will be, that it will be harder and harder for professional photographers, regardless what they specialize in. Quick “horror story” from my side. I did a “pro-bono” shoot for a guy who started up a company last year, we hung out, he paid for the film and bought some beers and it was a nice learning experience for me so I didn’t mind. A bit over a month ago, with his company now going well and having found some investors, he asked me for a quote for a larger shoot, 15 models, three or four sites, essentially a whole day of shooting. I gave him a very conservative estimate for my work (it was all film based). He got back to me telling me that it was too expensive, he only had $500 as a budget for the photography stuff and he would need to go with someone who shoots digital because it would be cheaper. He then explained that he was going to get someone who also had a whack of lightening equipment they could bring along. So to re-cap, he wants someone to run around for 8 – 12 hours, on three different sets, setting up lights and cameras, shoot 15 different models, then do post production on several hundred frames for $500. Yeah, I can see how someone could make a living off of it.

  4. Craig Ferguson at 12:01 am

    Even more insulting than free, is offering to pay peanuts for work. As much as I wish it weren’t the case, I can understand a client asking for free because they know that people will do it. From the client’s point of view, it’s good business sense. What really gets me though is when they offer such a low rate as to be almost free. Last year I was approached by a promotions company to photograph their New Years Eve event. This was a pricey party held in the presidential suite of a very nice hotel and they wanted 200-300 photos with me shooting from around 10pm until 4am. They offered me $150 and a few free drinks for the night. To me, that’s worse as it suggests they know they should be paying but they still want to take advantage of the photographer. Naturally I declined but they had no trouble filling the spot.

  5. ken at 12:23 pm

    IT people get asked to work for free by friends/family all the time as well… There are just too many photographers w/ digital now and P&S cams just make it seem easy. I have noticed that the lighting/styling in ads and magazine shoots have gone wayyyyy down in quality lately…

  6. Crystal Street at 11:27 am

    Excellent dialogue happening around this topic! So, my question, in light of the state of professional photography, how are photographers accommodating the shift in the industry? How are people diversifying their income streams to not rely so heavily on a service that can be filled by an amateur for free? This argument has been going on for years and it seems to me that the cutting edge photographers saw the shift in the industry and diversified in anticipation of a changing technological world. They embraced advanced video/editing technologies, used social media effectively and found multiple ways to sell their skills and their wisdom. Blockbuster Video filed for chapter 11 today and the reporters pointed out the simple fact that instead of changing with technology and the consumer’s user habits and wants, they just threw more money at the problem and hoped it would change itself. Well, they were wrong. So, what are we photographers doing to diversify our income streams so we can change the dialogue?

  7. Scott Thompson at 6:04 pm

    Ha! Just received an email & phone call today from a local magazine publisher. He stated that he would really like to use one of my photos but he doesn’t pay photographers for images, instead he offers 1/6 page ads to them. With this article fresh in my mind it was hard not to go off on him (I had just done some linkedin research on the guy before he called and found out he had worked for the San Francisco Cronical) he should know better. But I politely told him that ad space trade hasn’t worked out well for me in the past, the image he wanted was special and I need to be paid if he would like to use it. Held my ground and he ended up calling me back with a reasonable offer. Thanks for the extra push to make some $ and not cave in Grover and PS photogs.

  8. spikephoto at 6:48 pm

    Can you go to fill your car up with petrol at a station you’ve not been to before, saying “Budgets have really been squeezed so I’ll give you half price” No. Or fill your shopping basket at a new supermarket and say “Hope it’s OK to take these for free this time, I’m looking to put a lot of business your way in the future. And by the way, Mr supermarket manager, I will walk round with the name of your store on the carrier bag – giving you valuable free promotion” Of course not. Stick it out fellow photographers. Don’t work for nothing, value your artistic skills – you don’t need these cheapskates as clients anyway ;-)

  9. Ian Griffiths at 7:59 am

    I had a great one a few weeks back. “You have been selected to be the official photographer for “XYZ” Ltd at our annual gala dinner event at Cardiff Arena.” So we talked and then I got around to saying that we didn’t charge as there were 1600 guests and we’d set up 2 studios to offer choice and help prevent delays. I then mentioned our charges, you know the £10 each blah blah………. Laughing she said “Oh no, that simply wont do, you will be giving the photos away, we don’t expect our guests to pay for them” I apologised profusley for misunderstanding and asked how many did the company want to pay for and what size, her reply “You really are trying my patience, you wont get paid in cash, you will experience the exposure of giving your photos away, you can even put labels on the back with your details” at this point I laughed out loud and asked her if this was a wind up, thinking it could be the wife of one of my guys setting me up. She was furious with me “You should be paying us to attend, these are 1600 middle to upper pay bracket employees who have a substantial spending power, you really should consider the exposure as payment” well that was it, my reply was short “Madam, if I work for nothing, pay my staff, cover all my expenses the only exposure I shall experience will be the cold and wet streets when my home is repossessed!” Funnily enough she didn’t like that much and told me she would “never consider hiring me for any future jobs” I pointed out that the word “Hiring” means you get paid otherwise you are “volunteering”. I asked her if she had kept notes, she said she had, I suggested she threw them away and forgot my number! She hung up! _________________ Best regards Ian Griffiths http://www.event-photos.co.uk “Be professional, Do it right”

  10. Brenden Allen at 11:16 pm

    Nice one Tomas Chan. Dont bother commenting. You are an attorney for crying out loud. Leave to the rest of us to comment who actually struggle with this problem..

  11. Edward at 7:16 pm

    I remember starting out, getting low ball offers (and still happy when I got the pitance to keep me going for another week or two) it was a couple years before I could demand (well get) proper coin. But I encourage shooters to do free stuff on their own terms, I would do things for some charities and things that I thought would make me a better shooter (a piece on milking venomous snakes oddly served me well later in my career). When I finaly made it ‘big’ (could buy things like a car with my job) and was working overseas I would get interested in subjects and do personal projects often taking much reduced fees so they would get good play or placement. But I see the young guys shooting for peanuts, some shooters get mad, but those peanuts mean a lot more to them and let them chase the dream a little longer. Starting out, of all the young photographers I knew when I started there are only a couple of us still at it. To this day I still can’t eat noodles as I lived off mister noodles for months at a time. So yes I hate the cheap bastards who spend 1000 dollars for a guy to put cds in a machine for dinner music then ask you to subsidize a multi million dollar company. But lets not get on those who take those jobs. I love what I do and suffered years to get here, I wish the young guys trying to make it all the best, this career and love has been central to the best and worst moments of my life.

  12. Karen at 11:07 am

    The reality is that is what is going on EVERYWHERE in this horrible economic condition our country is in. AND in this day and age of electronics, it is all “in the air” “doesn’t take long” “anyone can do it” “take an unpaid position, you can put it down as an internship, at least it shows you are working” …and the banks, and big companies are NOT spending, just taking our money and sitting on the interest- aaaaahhhhhh, so frustrating. And we pay the taxes to support the IRS who hires more examiners to audit more little people to pay more, to support the jobs of the government, who are hiring contractors, …

  13. michael at 9:14 am

    To paraphrase the Bard, “The fault dear photographers is not in our client base but in our own profession…” With the infusion of so many “hi, my name is Sarah, I’m a housewife, mother of 3 and my PASSION (lol) is photography!I bought this camera at Wal Mart two months ago and GAWD I love that P (that stands for photo) button!!! Anyway I specialize in weddings, bridal, maternity, infants, children, high school seniors, corporate, commercial, boudoir, sports, ballet recitals, Kung Fu competitions, wanted posters for the FBI, documents for ‘unregistered workers’ (wink, wink), insurance claims, adultery (except where the guy your wife is fooling around with is really hot and I don’t like your politics anyway), tattoo artists, strippers and of course, my favorite PETS! oh and PLEASE become my fan on Facebook!! My goal is to have more people like me than actually know about a real artist like that Jerry Ulsman guy – ewww who wants pictures from old men anyway?” is it any wonder that prospects have stopped taking us seriously? I’ve had on line inquiries, phone calls that are just unbelievable. I’ve done this as a profession since 1984 and I wonder if I’m not a dying breed soon to be replaced by the part-time-weekend-wonder. Here’s links to 2 videos that might make this a little less painful… http://www.youtube.com/watch?v=q3qVT4L_ctc http://www.youtube.com/watch?v=3hpJ1iPD5RQ

  14. Bryan at 9:16 am

    I have a principal at a local high school that has blocked my efforts to do any work there, he instead uses a friend to do all the work, he as much has admitted that. Calls by parents objecting to the use of this out of town buddy has been ignored, and the school board position is hands off. Yet he has not forbade the clubs and organizations to continually hit me up for donations. I politely decline stating that I cannot fund their projects because I have no way of offering my services. If it were that I had a chance to at least bid on services I would donate, but I have to make a choice and I chose to support who supports me.

  15. A Parry at 8:37 am

    For the record, the BBC do not collect fees based on the number of TVs in a house. You need a TV license in the UK to use one but its a flat rate per household.

  16. Aries at 3:08 pm

    There are situations where I will donate my services for free to family and friends. Especially to network and promote myself at large events. Recently a friend had an art exhibit and I donated my photography services to him at no charge. Took photos of everyone at the 4 hour event and of his art per his request. Spent another day sorting/processing/editing the images and then posting to my website for him to view and share with others. Then he sends me an email telling me to take all the photos down because he is worried about copyright infringement on his art, and he and other people don’t like some of the photos of themselves and he wants to review and approve of every single picture before I re-post. I feel like telling him to get over himself. I think he is forgetting that I did this for FREE and have put a lot of time into it. Never again! I’m not going to put even more time into it at this point as I have already wasted pretty much two days on this. Not too mention the copyright infringement threw me for a loop. It’s not like I’m selling photos of his art. No one sees my photo site except a handful of family, friends, and people I have taken pictures of. He is a starving artist. You’d think he would want to get his art out in public view as much as possible. Instead he is worried about someone profiting off a picture of his art somehow which is delusional as far as I’m concerned. He can’t even make a living selling his originals! And he is not Brad Pitt. He shouldn’t be so critical and controlling over ever photo taken of him. I could understand getting this kind of behavior from a celebrity artist/actor, but not from an average Joe.

  17. Peruch at 5:38 pm

    Hello, I would like to use this resource for my thesis. Please let me know soon. Thank you, 1. Topic: Film vs. Digital Photography 2. Research Question: Has the technology of digital photography changed what photography is? Research suggests that digital technology has significantly changed professional photography because its high flexibility in area of editing, plus how no prior experience is needed for digital photography, and how many individuals expect photographers to work free of cost. Sanschagrin, G. ( 2010 ) 6 Real-life stories where photographers were expected to work for free, PhotoShelter Retrieved from: http://blog.photoshelter.com/2010/09/6-reallife-stories-where-photographers-were-expect.html This source narrates stories of six professional photographer who were expected to work for free. It describes how this is done by anyone to everyone from big companies like BBC, a UK broadcasting company, Fortune 500 magazine in USA, Public Relations and Design Company in Spain, to individuals. The source also encourages photographers to stay strong on this subject because though they aren’t being paid they are getting valuable experience and exposure. The source is credible because the author Grove Sanschagrin holds two associate degrees that in Photographic Illustration and Visual Communication Photojournalism respectively. He has worked for Chicago Tribune, Quokka Sports and Alpick.com. He is also the founder of S2F Online Inc. Currently he is the Vice President and founder of PhotoShelter and Executive Producer at SportsShooter.com. The reason for using this source lies in the fact that it supports the third point of the research which is regarding the fact of how many people expect photographers to work free of cost (Sanschagrin, 2010).

  18. Lorne at 1:44 am

    Call 5 plumbers and ask them to come and fix the kitchen drain. Then tell them that you will not pay them but that you will give them credit by telling all your friends how good they are in their craft of plumbing. Maybe those plumbers can beef up their resumes with that great experience plumbing for free. You will even take pictures in action of the plumbers and post them on your website for that oh so great exposure.
    Don’t forget to let us know how many of the five plumbers did show up the next day :-)

  19. Lotus Buccola at 12:56 am

    Is it bad of me to wish I could have ready Kike’s reply? Because I think that would have been the absolute highlight of this article. Lord knows I hear enough of those over the others it’s not even funny. T_T

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