Solving problems to #MakeClientsHappy? We want your stories!

Solving problems to #MakeClientsHappy? We want your stories!

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With our launch of unlimited storage for Pro subscriptions, the Client Proofing Tool, and our new mobile app, we can’t help but keep buzzing about how to #makeclientshappy. This means we want to hear more of YOUR stories about how you’ve solved problems for your own clients. So please, don’t hold back! When you tweet with #makeclientshappy or post a comment below, you’ll have a chance to get featured in an upcoming blog post this month.

What kinds of problems have your clients brought to you to solve and how did you solve them? Where did you succeed, or not succeed, and what did you learn? How did you stay quick on your feet and maintain your commitment to overdelivering? Even improving your relationships?

There are two ways to participate:

  1. On Twitter, tell us how you have problem solved with your clients, and tweet with #makeclientshappy.
  2. OR add your comments below.

We’ll be checking the blog and the hashtag on Twitter every day and be featuring our favorite comments in a July blog post.

An example of a photographer solving problems for his clients? New York-based commercial and portrait photographer Monte Isom shared this story: “Sometimes when you get on set, the subject, like a football player who you need to shoot in 4 different active scenarios, turns to you and says “I’m not doing any physical activity today.” In the photo world, that’s like a 4-alarm, entire building’s on fire kind of fire.  ….. I communicate what (I’ll) do for them – which can include making them look fantastic in the shots, making sure they exert a low amount of energy or not taking up to much of their time.”

Your commitment to your customers is a serious source of inspiration for us, and we want to bring the same level of service to you….making sure we listen, overdeliver, and develop high quality products for you just as you do for your clients.  All our member improvements (like the upgrade for PRO), and our new tools (like the Client Proofing Tool and the Photoshelter mobile app) were developed because of questions and feedback we received from you.

For more info on how we’re helping make you and your clients happy, check out our new:

Client Proofing Tool

PhotoShelter mobile app

Unlimited Storage for PhotoShelter Pros

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  1. Nic Coury at 5:21 pm

    I shot a wedding at the beginning of June and a month later I was in a car wreck and then the ER on unrelated incidents as it were. I was running behind on getting the work to the client, which I figured I should do something for them. I took my favorite 20 images and in about an hour made an AdoramaPix book and delivered it without telling them a few days later. They loved it and understood the delay without issue, but it helped solidify ensuring my client was nothing but happy with my service.

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